These Booking Conditions and the information detailed in our General Information will form the basis of your agreement and contract with Continental Airlines Vacations. They apply only to holiday arrangements which you book with us in the UK.

In these booking conditions, 'Package' means a package as defined in the Package Travel Package Tours and Package Holidays Regulations 1992.

Holiday contract
When a booking is made, the 'lead name' on the booking guarantees that he or she has the authority and does accept on behalf of the party, the terms of these booking conditions. A contract will exist as soon as the confirmation invoice is issued. It is important to check the details on the invoice are exactly as requested. In the event of any discrepancy, please contact us immediately.

Bookings / Payments
To confirm a booking and avoid automatic cancellation, the required deposit/ payment must be received by Continental Airlines Vacations, by the due dates as described below. Final payment is due 56 days prior to day of departure. If a booking is made 57 or more days prior to departure a £150 per person deposit should be received in our office within 7 days of booking to avoid automatic cancellation of the reservation. The deposit amount will depend on the type of service being booked and will be advised at the time of booking. Some airlines require tickets to be issued at the time of booking, in which case the deposit will be at least the full cost of the ticket which is non refundable.

For reservations made within 56-35 days prior to day of departure, full payment is due in our office within 3 days of booking to avoid automatic cancellation. If a booking is made 34-3 days prior to departure, full card payment is required at time of booking.

In default of payment by due date we reserve the right to cancel the reservation and apply cancellation charges. Please note for cruises and other components a greater deposit may be required, as advised when you book. The total package price will be determined only after all specific items are selected and will be communicated to you prior to completion of the reservation. Selected items will be detailed on the confirmation invoice. Continental Airlines Vacations reserves the right to re-invoice the reservation should any error or omission be made in computing the total cost of all components/ travel arrangements required. All prices and descriptions shown are subject to change without notice. All known airport taxes, security charges, air passenger duty, mandatory resort, service and energy fees/taxes are included in all package holidays and fly-drive prices. However, in the current climate it is possible, that certain additional surcharges, payable locally may be introduced by individual suppliers according to local circumstances. In such instances we will do our best to contact you and ask whether the customers wish to continue with the booking or cancel without penalty.

Travel Documents
Travel documents will be sent by post approximately 14 days prior to departure date. Documents will not be mailed until full payment has been received. In the event that we are asked to reissue travel documents and we agree to do so, charges incurred as a result of this will be payable by the customer.

Data Protection Statement
Please be assured that we have measures in place to protect the personal booking information held by us. This information will be passed on to the principal and to the relevant suppliers of the travel arrangements. The information may also be provided to public aouthorities such as customs or immigration if required by them, or as required by law. Certain information may also be passed on to security or credit checking companies.

If customers travel outside the European Economic Area, controls on data protection may not be as strong as the legal requirements in this country. We will only pass on information onto persons responsible for the travel arrangements. This applies to any sensitive information that you give us such as details of any disabilities, or dietary/religious requirements. If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we will be unable to provide the booking. In making this booking, the customer consents to this information being passed on to the relevant persons. Full details of our protection policy are available upon request.

Booking Fees
An administration fee of £40 per booking is payable for all bookings not including long haul air booked by Continental Airlines Vacations. A late booking fee of £10 is payable for bookings made within 7 days of departure. The fees will be added to the final invoice. Fees are subject to change.

English Law will apply to our agreement or to any dispute/claim arising. Any such dispute or claim must be dealt with by the Courts of England and Wales.

Travel Insurance
We strongly recommend that all customers insure their holiday arrangement. Our travel insurance partner Insurefortravel is FSA authorized to sell travel insurance to suit your requirements. For more information please refer to the Travel Insurance page.

Travel Advice

Traveling to the USA

Electronic System for Travel Authorisation Scheme
As of 12th January 2009, the US will introduce a compulsory online registration under the Electronic System for Travel Authorization scheme, known as ESTA, which contains the same information as the I-94W previously handed out on board aircraft which a passenger was required to complete and present to US immigration. The ESTA will replace the I-94W and all travellers from Visa Waiver Countries must apply for Travel Authorisation at least 72 hours in advance of their departure. The U.S. Department of Homeland Security DHS operate these additional controls and all travellers will be responsible for supplying and processing this online declaration. The ESTA can be applied for online at https://esta.cbp.dhs.gov. Please note there is a fee for applying for an ESTA on the official website. The Travel Authorisation is not a visa and only pre-screens the traveller and allows him or her to travel to the United States and apply for admission. An approved Traveller Authorisation is not a guaranteed entry, but is a prerequisite to travel to the United States by air or sea. A person from a non-visa waiver country should not attempt to apply for a Travel Authorisation and will require a US entry Visa. As of 12th January 2009 failure to obtain an ESTA could result in a passenger being denied boarding by the airline. The alternative is to hold a valid visa. The ESTA is part of the Visa Waiver Programme and does not replace the need for a visa. The Visit USA website http://www.visitusa.org.uk/visitors/esta.aspx carries some useful background information on the ESTA.

Should you have any concerns about pre-registration using ESTA please contact Continental Airlines Vacations on 0844 557 5050.

General Travel Advice
For government advice on your destination, see http://www.fco.gov.uk/knowbeforeyougo or call ABTA Information Line on 0901 201 5050 (calls are charged at 50p per minute).

Health & Innoculations
At this time UK residents do not require any vaccinations for travel to the USA & Caribbean. For the latest information please check with your GP. Due to the climate in these destinations, insects can be prevalent.

Disabled Clients
Continental Airlines Vacations welcomes all customers including those with disabilities and we endeavour to meet individual needs. However, in order to assist, we must be advised at time of booking of any disability and special requirements and will forward an ABTA disability checklist for the customer to complete and return to us. Special facilities can be requested but may not be guaranteed. Sometimes, if it seems that we are unable to provide our usually high standard of service, we may suggest that a specialist operator is contacted.

Special Requests
If customers have a special request for a facility or service not advertised in our brochures, e.g. adjoining rooms or airline seat requests, we shall pass it on to the relevant supplier but we cannot guarantee that it will be met and we shall have no liability to them if it is not. We cannot accept any booking that is conditional upon special requests being met.

Seat Requests
We are unable to guarantee any seat requests for specific seating arrangements and neither can it be agreed that all members of the party will be seated together. If passengers have a specific requirement we suggest contacting the airline direct. All transatlantic flights are non-smoking. We cannot accept any booking that is conditional upon special requests being met.

Special Meal Requests
The majority of airlines require 48 hours notice for any special meal requests, including children's and vegetarian meals for those over two years of age. We strongly recommend that customers contact the airline direct, however, such requests cannot be guaranteed.

In flight Catering
Complimentary in flight catering and non-alcoholic beverages are usually provided on transatlantic flights only. The knife and fork symbol on the airline documents is purely an indication that food will be available, it does not signify that a complimentary meal service will be offered.

Reward Programmes
You are welcome to add details of any applicable loyalty reward programmes or frequent flier schemes which customers belong to, however, we are unable to guarantee that points or rewards will be credited to their account, and will not accept liability for any discrepancies.

Check-in
The recommended check-in time for all transatlantic flights is 3 hours prior to departure.

Infants
Infants under the age of 2 years on the date of outbound travel pay from £120 (based on Economy flights) as long as they sit on an adult's lap. Any charge for the cot in the hotel room and for food are paid by the guest direct to the hotel. Cots cannot be guaranteed.

Currency
It can be difficult to be change sterling in the USA and Caribbean. Before customers travel it's a good idea to obtain some small denomination bills for immediate expenses on arrival, such as gratuities. We recommend that customers carry at least one credit card such as American Express, Visa, Mastercard or Diners Club, as they will normally be asked for an imprint of the card on arrival at any hotel.

Public Holidays
We are unable to accept liability for any alterations or withdrawal of facilities due to National or Public Holidays and suggest that customers consult the relevant Tourist Board for further information.

Weather
Owing to their location in the tropics, the some part of the US and Caribbean are prone to erratic changes in weather patterns. This part of the world is occasionally affected by hurricanes, particularly during the summer period between June-November.
Should customers travel arrangements be affected by a hurricane, Continental Airlines Vacations will endeavour to assist and offer practical support, however, such occurrences are 'force majeure' and we shall not be liable for any changes to their itinerary.

Cancellations / Refunds / Changes
You must request any change you require in writing as soon as possible. We cannot guarantee that such requests will be met. Where we can meet requests, an amendment fee of £25 per person, per amendment will be payable along with any costs imposed by any of our suppliers. Changes requested within 56 days of departure, will be treated as a cancellation and rebooking, and the cancellation charges below apply. Note: Certain arrangements may not be amended after they have been confirmed. In some cases it may not be possible to offer any refunds for air tickets which could incur a cancellation charge of up to 100% of that part of the arrangements.
Notice of cancellation will take effect when it is received by Continental Airlines Vacations, in writing, from the party leader. As we incur costs from the time we confirm the booking, we will levy the following cancellation charges. The percentage cancellation charge detailed is calculated on the basis of the total cost payable by the person(s) cancelling excluding insurance premiums and amendment charges. Insurance premiums and amendment charges are not refundable in the event of the person(s) to whom they apply cancelling.

Period before departure within which written notification of cancellation is received by us:
57 days and over - Deposit Only Cancellation charge per person cancelling
56-43 days - 30% Cancellation charge per person cancelling
42-29 days - 45% Cancellation charge per person cancelling
28-15 days - 60% Cancellation charge per person cancelling
14-1 days - 90% Cancellation charge per person cancelling
Day of Departure and after - 100% Cancellation charge per person cancelling

All refunds are subject to the return of ALL unused travel documents. It is not possible to make refunds after departure from the UK for any services not used or partially unused. In certain cases the price of the holiday is calculated by reference to the number of occupants of a room. If one of these occupants cancels, not only will there be a cancellation charge, but also the remaining members of the party may have to pay an additional sum. Any name changes will be regarded as a cancellation and rebooking. Cancellation charges will apply.

Note: Cancellation charges made by our suppliers may be higher than the cost of the holiday deposit. Therefore we reserve the right to pass such charges on to customers. Continental Airlines Vacations will advise of all charges before cancellation.

Changes and cancellation by the Company
Continental Airlines Vacations reserve the right to make changes to, and correct errors, in holiday details both before and after bookings have been confirmed. We also reserve the right to cancel confirmed bookings. However, we will only cancel a confirmed booking 8 weeks or less before departure where you have failed to make full payment on time or as a result of circumstances outside our control/“force majeure” as defined below.

Most changes are minor but occasionally, we may have to make a "significant change." Examples of "significant changes" include the following when made before departure; a change of accommodation area for the whole or a major part of the holiday, a change of accommodation to that of a lower official classification for the whole or a major part of the holiday, a change of UK departure point to one which is more inconvenient to the customer, a change of outward departure time or overall length of the holiday of twelve or more hours, the closure of the only or all advertised swimming pool(s) at the accommodation for an extended period.

If we have to make a significant change or cancel, we will tell you as soon as possible and if there is time to do so before departure, we will offer the customer the choice of the following options:
- (a) (for significant changes) accepting the changed arrangements or
- (b) purchasing alternative arrangements from us, of a similar standard to those originally booked if available (if the chosen alternative is less expensive than your original one, we will refund the difference but if it is more expensive, we will ask the customer to pay the difference) or
- (c) cancelling or accepting the cancellation in which case the customer will receive a full refund of all monies they have paid to us.

If we have to make a significant change or cancel [8 weeks or less before departure], subject to the exceptions below, we will pay the following compensation:
Period before departure a significant change or cancellation is notified to you:
57 days or over - Nil Compensation per person
56-29 days - £20 Compensation per person
28-15 days - £30 Compensation per person
14-0 days - £40 Compensation per person
(Compensation is excluding infants)

We will not pay compensation where we make a significant change or cancel more than 8 weeks before departure or in the event that we are forced to make a change or cancel as a result of unusual and unforeseeable circumstances beyond our control, the consequences of which we could not have avoided even with all due care. These include unavoidable technical problems with transport, changes imposed by rescheduling or cancellation of flights by the airline.

We regret we cannot pay any expenses, costs or losses incurred as a result of any change or cancellation.

Very rarely, we may be forced by "force majeure" (see below) to change or terminate arrangements after departure. If this situation does occur, we regret we will be unable to make any refunds (unless we obtain any from our suppliers), pay compensation or meet any costs or expenses incurred as a result.

Force Majeure
In these Booking Conditions, "force majeure" means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control. Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our agreement with the customer is prevented or affected by, or they otherwise suffer any damage or loss (as more fully described in clause 8(1) below) as a result of force majeure.

Scheduled and Charter Airlines
Air transportation by scheduled services of IATA member airlines. All details are correct at time of going to press and are liable to change at any time. Our confirmation invoice will detail the airline operator, origin/ destination airports and provisional timings of reserved flights. Information on aircraft type, flight routings and timings of designated flights provided at time of booking is subject to change. Changes to schedule or flight time will be advised on the final airline documents but it is possible that further changes can occur. We strongly recommend that relevant carrier is contacted before departure. We/ airlines reserve the right to substitute alternative aircraft and/ or airlines at any time.

Any change in the identity of the carrier(s), flight timings, and/or aircraft type will not entitle customers to cancel or change to other arrangements without paying our normal charges.

Please be aware that some promotional fares of schedule airlines require full payment at the time of booking and are non refundable, this may increase the deposit required to confirm the booking. It is essential that at the time of booking passengers names entered are an exact match with names as they appear in passports.

Flight Delays and Cancellations
Continental Airlines Vacations will not accept liability, or pay compensation for (or consequence of) longhaul/ domestic flight delays. The airline will assist by allocating seats on next available flight and where appropriate provide overnight accommodation. For travel delay compensation please refer to the customers travel insurance policy.

Under EU Law, passengers have rights in some circumstances to refunds and/or compensation from the airline in cases of denied boarding, cancellation or delay to flights. Full details of these rights will be publicised at EU airports and will also be available from airlines. Reimbursement in such cases is the responsibility of the airline and will not automatically entitle them to a refund of the holiday price from us. Their rights to a refund and/or compensation from us are set out above. If the airline does not comply with these rules they should complain to the air transport users council on 02072406061 or http://www.auc.org.uk.

Passports, visas/ Proof of Citizenship
It is the passengers responsibility to be in possession of a valid machine readable passport and/or visa if required. The passport must be valid for six months beyond the duration of their stay, and visas may be required. Requirements may change and customers must check the up to date position in good time before departure. We regret we cannot accept any liability if they are refused entry onto any transport or into any country due to failure on their part to carry correct documentation. If failure to have any necessary travel or other documents results to fines, surcharges or other financial penalty being imposed on us, the customer will be responsible for reimbursing us accordingly.

Prices, Descriptions and Free Offers
Every effort has been made to ensure the accuracy of descriptions and information. However, it is possible that an advertised facility or free offer may be withdrawn or changed, for which we cannot be held responsible. Maps, if shown, are for rough guidance only. Please note we cannot guarantee that the hotel room photography will represent the exact room or type occupied on the holiday.

Seasonal Changes
Many destinations have times of the year when things quieten down. Conversely, there are public and National holidays and local festivities when services may be disrupted. Should a feature be considered by customers to be crucial to the enjoyment of their holiday it is essential that they declare their specific interest/requirement at the time of booking to enable us to verify, and confirm in writing, the availability of such a desired feature. We are unable to provide all details of National or Public holidays or any local festivities which may take place during their stay. Please contact the relevant tourist office for details.

Transfers
Transfers are not included in the price of your holiday, unless otherwise advised. All airport transfers are based on a seat in a shuttle bus. Shuttle services do not usually operate between mid-night and 07.00am.

Car Rental Requirements - USA
Drivers must be at least 21 years of age and in possession of valid ID, a valid drivers licence (not International Driving Permit) and a major credit card. Drivers 21-24 years of age will be surcharged directly by car rental company. Unless pre-purchased, car does not include optional CDW/EP insurance, petrol, taxes etc., which are payable directly to car rental company. Each day's rental is based on a 24-hour period, with additional hours used subject to surcharge.

Car Rental Upgrades
Vehicle upgrades arranged locally at Alamo rental stations will be charged at a daily rate, which may be considerably higher than the Continental Airlines Vacations upgrade fees featured. Any local fees will be printed on the Alamo Rental Agreement, which customers should check carefully before leaving the depot. Continental Airlines Vacations will not be liable for any additional costs incurred as a result of their decision to upgrade locally.

Building and Development Work
Many cities and hotels change and develop constantly. We have no control over building work, but we will do our best to tell customers about any specific work going on at their accommodation, if there is time before they go on holiday. Please do bear in mind however that it is extremely difficult to foresee the extent, nature and effect of any such activity at a particular time.

Complaints and Problems
In the unlikely event that customers have any reason to complain or experience any problems with their holiday arrangements whilst away, it is essential to take up the matter locally with our supplier and contact our toll-free USA help desk (see client documentation). Please note we will not reimburse any mobile phone charges to our helpdesk service office, which is accessible by toll free contact. Most problems or complaints can be resolved while customers are away, however if they remain dissatisfied, they must write to us within 28 days of their return to the UK giving full details of their complaint. We regret we cannot accept liability for any complaints or claims which do not involve death, personal injury or illness, if they fail to notify the complaint or claim in accordance with this clause.

Arbitration
We are a member of ABTA, membership number V000X. We are obliged to maintain a high standard of service as stipulated by ABTA’s Code of Conduct. We can also offer customers an arbitration scheme for the resolution of disputes arising out of, or in connection with this contract. Further information on the Code and arbitration can be found at http://www.abta.com.

The arbitration scheme is arranged by ABTA and administered independently by the Chartered Institute of Arbitrators. It provides for a simple and inexpensive method of arbitration on documents alone with restricted liability in respect of costs. Full details will be provided on request or can be obtained from the ABTA website.

The Scheme does not apply to claims for an amount greater than £5,000 per person. There is also a limit of £25,000 per booking. Neither does it apply to claims which are solely in respect of physical injury or illness or their consequences. The Scheme can however deal with compensation claims which include an element of minor injury or illness subject to a limit of £1,000 on the amount the arbitrator can award per person in respect of this element.

The application for arbitration and Statement of Claim must be received by the Chartered Institute of Arbitrators within nine months of the date of return from the holiday. Outside this time limit arbitration under the Scheme may still be available if we agree, but the ABTA Code does not require such agreement.

For injury and illness claims, customers may like to use the ABTA / Chartered Institute of Arbitrators Mediation Procedure. This is a voluntary scheme and requires us to agree for mediation to go ahead. The aim is to help the customer resolve their dispute in a quick and cost effective way. Details on request or from http://www.abta.com.

Flights and other services
Captains of aircraft have absolute authority over the aircraft and passengers whilst boarding or in flight. The Captain or other authorised representative of an airline can refuse to carry anyone if they are deemed unruly, are otherwise unfit to travel or are a danger to the flight or other passengers. If passengers are refused carriage in these circumstances the holiday contract will terminate immediately. Continental Airlines Vacations will have no further responsibility or liability to passengers.

Improper behaviour
When customers book a holiday with Continental Airlines Vacations they accept responsibility for the proper conduct for themselves and their party whilst on holiday. If their actions or those of a member of their party cause damage to the accommodation in which they’re staying, or cause delay or diversion to any flight or other means of transportation, they agree to fully indemnify (i.e. compensate or reimburse) Continental Airlines Vacations against any claim (including legal costs) made against Continental Airlines Vacations by or on behalf of the owners of such accommodation or the operator of such flights or other means of transportation.

Continental Airlines Vacations Liability

(1) In respect of Packages
We promise that the holiday arrangements will be made, performed or provided with reasonable skill and care. This means that we will accept responsibility if, for example, they suffer death or personal injury or their contracted arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing the arrangements. Further, we will be responsible for what our employees, agents and suppliers do or do not do if they were at the time acting within the course of their employment or carrying out work we had asked them to do.

(2) In respect of other arrangements
We promise to use reasonable skill and care in the performance of our contractual obligations, subject to and in accordance with these Booking Conditions. Our contractual obligations consist of using our reasonable skill and care in making the booking and arranging the accommodation/car hire/flight, as well as using our reasonable skill and care in choosing our suppliers.

(3) In respect of Packages and other arrangements
We will not be responsible for any injury, illness, death, loss, damage, expense, cost or other claim of any description whatsoever which results from:
- the act(s) and/or omission(s) of the person(s) affected or any member(s) of their party or
- the act(s) and/or omission(s) of a third party not connected with the provision of their arrangements and which were unforeseeable or unavoidable or
- 'force majeure' as defined above.

(4) Except as specifically set out in these conditions, we will not accept any further or different liability than the Package Travel, Package Tours and Package Holidays Regulations impose. In addition, regardless of any contrary representations made by us, we only promise to use reasonable skill and care as set out above and we do not have any further or different liability to customers. It is their responsibility to show that reasonable skill and care has not been used if they wish to make a claim against us.

(5) We limit the maximum amount we may have to pay for any claims they may make against us.
The maximum amount we will have to pay where we are found liable for loss of and/or damage to any luggage or personal possessions (including money) is £75 per person affected unless a lower limitation applies to their claim under this clause or clause.
For all other claims which do not involve death or personal injury, the maximum amount we will have to pay if we are found liable on any basis is three times the price (excluding insurance premiums and amendment charges) paid by or on behalf of the person(s) affected in total unless a lower limitation applies to their claim. This maximum amount will only be payable where everything has gone wrong and they have not received any benefit at all from the holiday.

(6) Where any claim or part of a claim (including those involving death or personal injury) concerns or is based on any travel arrangements provided by any air, sea, rail or road carrier or any stay in a hotel, the maximum amount of compensation we will have to pay will be limited. The most we will have to pay for that claim or that part of a claim if we are found liable on any basis is the most the carrier or hotel keeper concerned would have to pay under the international convention or regulation which applies to the travel arrangements or hotel stay in question. When making any payment, we are entitled to deduct any moneywhich they have received or are entitled to receive from the transport provider or hotelier for the complaint or claim in question. In any circumstances in which the carrier is liable by virtue of the Denied Boarding Regulation 2004, any liability we may have under our contract, arising out of the same facts, is limited to the remedies provided under the Regulation as if (for this purpose only) we were a carrier; any sums receive from the carrier will be deducted from any amount due from ourselves.

(7) We will not accept responsibility for services or facilities which do not form part of our agreement or where they are not advertised in our website.

(8) The services and facilities included in your holiday will be deemed to be provided with reasonable skill and care if they comply with any local regulations which apply, or, if there are no applicable local regulations, if they are reasonable when compared to the local standards in practice.

(9) Customers must tell us and the supplier concerned about their claim or complaint as set out in 'Complaints and Problems' above.

(10) We do not accept liability for (1) any damage, loss, expense or other sum(s) of any description which, based on the information they gave us at the time of booking, we could not have foreseen they would suffer or incur if we breached our contract with them; (2) any business losses.

Hotel Accommodation
All classifications of properties have, wherever possible, been taken from the 'Official Hotel Guide.' We cannot accept responsibility for changes occurring after going to press. All properties are contracted on a 'Run of House' basis, which means guests have a standard room from any part of the property unless confirmed otherwise. Special accommodation requests, such as adjoining rooms, or twin beds are subject to hotel availability and cannot be guaranteed. We cannot accept any booking that is conditional upon special requests being met. Children and 3/4th adult prices are based on use of existing bedding. Rooms usually have one or two double beds, depending on room size. Rollaway beds are often available to ease sleeping arrangements and usually incur a supplementary charge payable locally to the hotel. It is essential that you confirm the full name and address of the selected property at time of booking.

Prices
In respect of Packages, changes in fees (including transportation costs, fuel costs, dues, taxes, fees such as landing taxes or embarkation/disembarkation fees at ports/airports and exchange rates) and services mean that the price of the travel arrangements may change after you have booked the holiday. However, there will be no change to the cost of your holiday within 30 days of departure. In relation to package holidays, we will absorb and customers will not be charged for any increase equivalent to up to 2% of the price of their travel arrangements, which excludes insurance premiums and any amendment charges. Customers will be charged for the amount over and above that. If this means that they have to pay an increase of more than 10% of the price of their travel arrangements (excluding insurance premiums and amendments charges), they will have the option of accepting a change to another holiday if we are able to offer one (if this is of equivalent or higher quality, they will not have to pay more but if it is of lower quality they will be refunded the difference in price), or cancelling and receiving a full refund of monies paid, except for any amendment charges and cancellation charges already incurred. We will consider an appropriate refund of insurance premiums paid if they can show that they are unable to transfer or reuse their policy. Should they decide to cancel for this reason, they must exercise their right to do so within 14 days from the issue date printed on the final invoice. However, please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of their travel due to contractual and other protection in place. The price of their travel arrangements was calculated using the rate of exchange applicable to the purchase of foreign currency which is used to pay for these supplies.

For arrangements which are not Packages, we reserve the right to pass on any cost increases to customers in full.

Not included
Airport transfers, hotel parking charges and use of facilities at certain hotels, unless otherwise stated.

Your Financial Protection

The Package Travel, Package Holidays and Package Tours Regulations 1992 require us to provide security for the monies you pay for the package holidays booked from this brochure and for your repatriation in the event of our insolvency. When you buy an ATOL protected air holiday package or flights from Funway Holidays International you will receive a Confirmation Invoice from us confirming your arrangements and our protection under our Air Travel Organisers Licence number 2853. This means that in respect of all arrangements including flights, in the unlikely event of our insolvency, the CAA will ensure that you are not left stranded abroad or will arrange to refund any money you have paid to us for an advance booking. For further information, visit the ATOL website at www.atol.org.uk. The price of our flight inclusive arrangements includes the amount of £2.50 per person as part of the ATOL Protection Contribution (APC) we pay to the CAA. This charge is included in our advertised prices. Not all holiday or travel services offered and sold by us will be protected by the ATOL Scheme. We are also a member of the Association of British Travel Agents ABTA number V000X, therefore, if your holiday does not include flights, ABTA will financially protect your holiday in a similar way. Please ask us to confirm what protection may apply to your booking.